Refund & Return Policy
Smooth September Refund & Return Policy
At Smooth September, we are dedicated to ensuring our customers receive high-quality products and are satisfied with their experience. Please review our Refund & Return Policy below to understand how we handle orders and any potential issues.
No Returns Accepted
Due to the nature of our products, we do not accept returns. We encourage customers to review all product details carefully before making a purchase to ensure it meets their needs.
Refund Policy
While we do not accept returns, refunds may be issued on a case-by-case basis at the discretion of Smooth September. If you believe you have received a product that does not meet our quality standards, please contact us to discuss your situation. Our team will review your request and determine the best way to address your concerns.
Damaged or Lost Packages
If your order is damaged or lost during shipping, our insurance coverage will provide a replacement. To expedite this process, please contact us as soon as possible with clear photos of the damage and packaging.
For questions or assistance, please reach out to our support team at info@smoothseptember.com
Thank you for choosing Smooth September!